Frequently Asked Questions

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We offer a full range of residential plumbing services, including drain cleaning, leak detection and repair, water heater installation and repair, pipe replacement, faucet and fixture installation, sewer line services, and emergency plumbing services.

We pride ourselves being a family-owned, high quality and trusted plumbing company. Our technicians  are background, drug and Covid-checked for your reassurance, and will always wear shoe coverings and clean up after each visit to your home. Our team are fully trained, licensed and insured. 

We will always provide clear updates and communication on your options, timescales and costs, so you know what to expect from us.  

The cost depends on the nature of the work needed. We offer free, no-obligation estimates and provide transparent pricing with no hidden fees. You’ll know exactly what to expect before we start the job.

Yes, all of our plumbers are fully licensed, insured, and have extensive experience to handle both routine and emergency plumbing situations. We pride ourselves on offering high-quality, reliable service.

Yes, we stand behind our work! We offer a warranty on all parts and labor. If any issues arise after we’ve completed a job, we’ll make it right at no additional cost to you.

Yes, we offer free, no-obligation estimates for most plumbing jobs. We’ll assess your plumbing issue, explain the required work, and provide a clear, upfront cost before any work begins.

We serve the South Bay Area including San Jose, Santa Clara, Sunnyvale, Mountain View, Cupertino, Campbell, Saratoga, Los Gatos, Los Altos, Los Altos Hills, Milpitas, Morgan Hill, Gilroy, San Martin, Hollister, Santa Cruz, Aptos, Soquel, La Selva, San Juan Bautista & Watsonville. Contact us to see if we provide service in your area.

If you experience a burst pipe, severe water leakage, clogged drains that won’t clear, or no hot water, foul odors, sounds of constant running water and pipe banging these are common plumbing emergencies. If in doubt, it’s always better to call a professional—we can assess the situation and prevent further damage.

Yes, we provide water heater repair and replacement services. Our experienced plumbers can help you determine the best options for you to choose from.

Absolutely! We specialize in both the installation and repair of water heaters, including tankless, traditional tank, and heat pump water heaters. Our team can help you choose the best option based on your needs and budget.

Regular maintenance is key! We recommend scheduling annual plumbing maintenance to prevent unexpected issues. Our maintenance services include inspecting pipes, checking for leaks, cleaning drains, and maintaining water heaters to keep your system running smoothly year-round. Our team can offer specific advice tailored to your home’s plumbing.

Hydro jetting is a powerful and eco-friendly method used to clear clogged drains and pipes. It involves blasting high-pressure water through the pipes to remove blockages, grease buildup, and debris. This service is effective for tough blockages that can't be cleared with traditional methods.

If you suspect a water leak, it’s important to turn off the water supply to prevent further damage. Once the water is turned off, contact us immediately for prompt and professional leak detection and repair.

If you have a water leak after normal business hours, don’t worry! We offer emergency plumbing services 24/7. Just give us a call, and our team will respond quickly to minimize water damage and fix the problem as soon as possible.

Yes, we provide commercial plumbing services for businesses of all sizes. Contact us for more information.